The 30-day promise
If you are not satisfied with a paid plan (Basic, Standard or Premium) for any reason, we refund the full cost of your order when you ask within 30 days of the purchase date. The free plan involves no payment, so there is nothing to refund.
Who can ask
- The purchase was made within the last 30 days.
- You write from the e-mail address used for the purchase.
How to ask for a refund
- Write to refund@cashflowinventory.com from the e-mail address you used to buy.
- Use the subject “Refund Request”.
- If you like, tell us why. It is not required, but it helps us improve.
- We confirm by e-mail that we received the request, and then whether it is approved.
- An approved refund goes back to the original payment method.
We answer within 1–2 business days. For anything else, write to support@cashflowinventory.com.
Processing and costs
Once approved, the refund is credited to your original payment method. How long it takes to appear depends on your bank or payment provider. Payment-gateway processing costs may be deducted from the refund, according to the gateway’s refund and chargeback rates.
After 30 days, or not received
The policy lasts 30 days from the purchase; after that we cannot offer a refund. We suggest trying the free plan before buying. If an approved refund has not arrived, check with your bank or card company first, then write to refund@cashflowinventory.com.